The Beckett Blog


Topps alters missing card policy, procedures by Chris Olds
September 29, 2010, 11:32 am
Filed under: Topps | Tags: , , , , ,

Topps has announced a simplified plan for getting missing “hit” cards — autographs or Relics guaranteed in its hobby boxes — the company announced on Wednesday.

Rather than having to mail box panels, wrappers and proof of purchase materials back to the company, it will handle that information electronically.

Here’s the process:

“Customers can email support@topps.com and include their name and address, along with digital pictures in PDF format.  The image must include the UPC symbol from the box with either an ‘X’ or hole punched through the center, the wrapper from the pack with the missing card and a copy of the store receipt proving the purchase.  Once Topps receives the email and confirms, it will expedite the process and ship the missing item(s).”

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[…] Topps has announced a simplified plan for getting missing “hit” cards — autographs or Relics guaranteed in its hobby boxes — the company announced on Wednesday. The Beckett Blog […]

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How am I supposed to get a receipt if I buy a box at a card show?

Comment by Mark Duell

Yea they will send you 4 no names when the short you 4 in your Bowman Jumbo box. I order I received back.
Dan McCutchen
David Lough
Henry Rodriquez
Dustin Richardson.

Thanks TOPPS.. just wanted I always wanted.. after spending $1500 on your product

Comment by Brian D




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